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Careers

Welcome to the Complex Care careers page — we’re always interested in connecting with passionate professionals who want to make a meaningful difference. Our team is committed to providing thoughtful, high-quality support to the people and communities we serve. Please explore the opportunities below to see where you might fit within our growing team.

Current Opportunities


Location: Practitioners will be based from home for all administrative work, but are required to travel to the location of clients and stakeholders to provide any face to face intervention and training/consultancy services (travel rates negotiated at the time of client allocation).

Reporting to: This position reports to the Directors (Brett Sceats and Trent Savill) and will receive monthly clinical supervision from a Senior Behaviour Support Practitioner.

Key responsibilities and duties

This role involves supporting NDIS participants with behaviours of concern, to improve their well-being and quality of life, and reduce their risk of harm to self and others (in the least restrictive way), through the development, review and maintenance of tailored, person-centred behaviour support plans.

Key Responsibilities include:

  • Collaborate with the participant and stakeholders, and utilise a range of clinical tools, to collect and integrate behavioural data and develop a comprehensive profile of a participant’s behaviour, their developmental history, relationships, care environment, and their underlying emotional, sensory, cognitive/neurodevelopmental and attachment needs.
  • Develop clear evidence-based trauma-informed positive behaviour support strategies that:
    • mitigate the risk of harm to the participant and others in the least intrusive way;
    • support the provision of optimal therapeutic care from professionals/care-givers;
    • responds to the underlying needs of the participant and supports them to build critical relational and self-regulation skills.
    • ensure that the participant’s quality of life and well-being is central to the plan and prioritised over reducing behaviours of concern.
  • Provide implementation training to the participant and their supports that is tailored to the audiences’ learning style and capacity, provides a deeper understanding of the participants underlying needs (depersonalises behaviours) and clear practical strategies for responding to their behaviours across different care environments and states of escalation.
  • Monitor and review the participant’s behaviours/needs and the capacity of their care team, and evaluate the ongoing effectiveness of the plan, with the goal of
  • continuously improving the participant’s capacity and quality of life, while phasing out any restrictive practices.
  • Participate in monthly supervision with a senior practitioner or Director.

Mandatory qualifications, Skills and Requirements

  • Tertiary qualification in Psychology, Social Work or other field related to human services or behavioural sciences. (This is mandatory for all consultant therapists providing Specialist Behaviour Support offered through the NDIS).
  • Relevant post-graduate work experience of at least 5 years, including therapeutic engagement with clients with complex support needs, and a comprehensive understanding of the NDIS Quality and Safe-guard commission’s expectations for behaviour support.
  • Registration with the commission as a Behaviour Support Practitioner
  • Highly developed reporting skills and confidence providing guidance and recommendations to a stakeholder group
  • A current Queensland Driver's License and safe/reliable vehicle
  • A current blue card and yellow card.

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Location: Consultant Therapists will be based from home for all administrative work, but are required to travel to location of clients and stake-holders to provide therapeutic and consultancy services (travel rates negotiated at the time of client allocation).

Reporting to: This position reports to the Directors (Brett Sceats and Trent Savill) and will receive formal monthly clinical supervision from the Manager of Therapeutic Services (Brad Hodges).

Key responsibilities and duties

This role involves providing in-home counselling and therapeutic placement support to children, adults and families with complex support needs, including complex trauma and attachment issues, mental health and neurodevelopmental issues/cognitive disabilities. In addition to providing counselling to clients and their care-givers, this specialist role will involve providing specialist training/psychoeducation to parents, teachers and support workers.

Standard Therapeutic Interventions

Therapeutic Sessions with Clients

  • Provide therapy to client’s in their home or in the community, with a strong relational and person-centred focus
  • Sessions incorporate attachment focused practices, talk-based counselling, expressive therapies and psycho-education around the impact of trauma/disrupted attachment, disabilities and grief/loss on functioning
  • Engage clients in activities that enhance their self-esteem, social functioning, capacity to self-regulate, problem-solving skills and assists with the development of support networks
  • Support for Care-givers, Teachers and Support Workers
  • Provide training to the client’s supports, to help them better understand and respond to the client’s behaviours in the context of their developmental history and current needs
  • Model the use of evidence-based strategies to work with specific complex behaviours

Support for Stakeholders

  • Coordinate and collaborate therapeutic interventions between with other professionals involved with the client/family;
  • Link closely with key stakeholders to ensure avconsistent and shared approach to supporting the client;
  • Provide ongoing verbal and written feedback to funding bodies and an overview report upon completion of the intervention

Additional Consultancy and Facilitation

Depending on the skill-set/experience base of the therapist, this role may also involve facilitating:-
  • Family Group Meetings and Case-clinics.
  • Specialist Behaviour Support under the NDIS and developing Positive Behaviour Support Plans
  • Completing mental health, cognitive and parenting capacity assessments
  • Delivering training to carers and professionals in trauma/attachment, therapeutic care and responding to complex behaviours and needs.

Mandatory qualifications, Skills and Requirements

  • Tertiary qualification in Psychology, Social Work or otherfield related to human services or behavioural sciences. (This is mandatory for all consultant therapists providing Specialist Behaviour Support offered through the NDIS. High-level management experience in child protection/out of home care may be considered sufficient in place of a tertiary qualification for consultants who are only completing child protection funded interventions).
  • Relevant post-graduate work experience of at least 4 years, including counselling practice with clients with complex support needs, and a comprehensive understanding of the child protection/out of home care system
  • Highly developed reporting skills and confidence providing guidance and recommendations to a stakeholder group
  • A current Queensland Driver's License and safe/reliable vehicle
  • A current blue card

Apply Now